Frequently Asked Questions
Have a question about State Beauty Supply and RDA Pro Mart? Look no further. We’ve gathered a comprehensive directory of our most frequently asked questions, just for you.
How Can I Shop Online With State|RDA?
In order to shop with us, you must be a licensed salon professional or cosmetology student and have an account with State|RDA. You will need your account number or email address on file in order to register to shop online for the first time.
If you don't currently shop with StateRDA at our stores or with a Distributor Sales Consultant, you can apply for an account by completing our New Customer Application by clicking the Apply Now button on the upper right hand corner of the webpage.
Please note that online shopping is not available in all states or for every State Beauty Supply or RDA Pro Mart store. Registration must occur for your local State|RDA store. To see a list of all State|RDA locations that have online shopping at this time, please visit the store locator at www.state-rda.com
How Can I Add a New Shipping Address?
Due to distribution rights and existing agreements in place with Brands we carry, your shipping address can only be updated by contacting the your State Beauty Supply, RDA Pro Mart, or Distributor Sales Consultant. The only address you will be able to update on the site is your credit card billing address.
I Forgot My Password. What Should I Do?
Go to the Sign In page and click “Forgot Your Password?” link. Enter your email address and an email will be sent to you with a link to reset your password.
How Can I Update My Account Information?
In order to change your permanent address, name, and phone number on file, contact your local State|RDA store or your Distributor Sales Consultant. You will not be able to make these changes on the site yourself.
Why Are All Your Brands Not Available For Purchase Online?
Distribution Rights: We have contracts with manufacturers that specify where we can and cannot ship product. The brand you are looking for may not be available to ship to the address you have on your account.